28 Communication and relationships | With multiple choice questions, there are a number of incorrect answers (distractors). It’s often difficult to decide why a distractor is wrong because there may be ‘shades of meaning’ in the way the distractor is worded. It’s a skill, in itself, to work out why a distractor is wrong. This is why you have to listen carefully to every word and check your answers during the second listening. Working with vocabulary Listen to Clara, a Human Resources Director, talking about the importance of communication skills in maintaining good relationships between management and employees. Complete the summary with an informal expression that has the same meaning as what she says. The first letter has been given. If a boss or manager is 1 c at communicating what they want and need from their employees, how can an employee be expected to perform well? I mean, it’s a no-brainer, really – if communication 2 s , then isn’t it only fair to expect that performance won’t be great, either? Nobody wants to work with or for someone who has 3 r communication skills! Look at the following sentences and replace the underlined expressions with a word/phrase from the box in the correct form. Write the word/phrase on the line. There are some expressions that you should not use. to confirm sth. to contradict sb./sth. linguist spouse to stand by sb. standpoint to stick together to take after sb. to take on sth. 1 Many problems that initially seem impossible to deal with become more manageable if people work with each other. 2 Why do you always say the opposite of what I say? It’s really annoying! 3 Having now spent some time with Rosa, I can see that she really has many of the same characteristics as her mother. 4 Zara’s just started being responsible for some of their bills as her boyfriend asked her to. 5 It’s crucial that there is trust between people who are married to each other. 6 Recent surveys have shown that popular beliefs that the traditional nuclear family is in decline are true. 1 73t56p 01 2 Key Nur zu Prüfzwecken – Eigentum des Verlags öbv
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