Explore speaking 2: Dealing with questions in a talk Talk in pairs. 1 Have you ever witnessed a conflict? 2 What should you bear in mind when trying to solve a conflict? Where might one learn about conflict solving? Martin Pearce has been giving a talk about conflict solving at a block of council flats. Listen to the audience’s questions and put the topics in the correct order. A Martin’s fee C where to look for courses E ability for conflict-solving B the legal situation D why Martin started conflict-solving F where to start Listen again. 1 Which two questions can’t he answer? What does he suggest? 2 How does Martin answer the other questions? Look at Martin’s answers to the audience’s questions. Which highlighted expressions, 1, 2 or 3, does he use: A when he wants to answer later? C when he isn’t sure how to answer? B before he gives an answer? 1 That’s a good question. That’s an important point. 2 I could find out for you. I’ll get back to you as soon as I can. 3 Well, it depends what you need it for. All I can say is that … you will definitely benefit from trying. To be honest, I don’t know the answer to that. Work in pairs. Think of your last holiday job or activities in your field of specialisation. Prepare two or three questions for areas that interest you. Ask and answer your questions together. Use the highlighted expressions from 25 and 32. conflict solving 31 a b 61 8ae59b c 32 33 a b Business training. The company you work for has done really well. Your boss has asked you to organise a weekend away for you and your colleagues as a bonus. In pairs, look at the information and notes on p. 137–138. In each section, circle one or two important points to tell your colleagues. Write an email to your colleagues explaining what you’ve organised. Read someone else’s email. Does it sound like a good trip? 30 a … For the meeting starting at 9.00 on the 27th, I have booked … I’ve booked a table at … for dinner at … We’re meeting … . The food is … – it’s one of the … in Aspen. If you would like me to make any changes, please let me know by Wednesday. I’ll then be confirming flights and hotel rooms. Thanks and Best, David b c Self-assessment make polite requests and ask polite questions do a survey talk about cultural etiquette and proper behaviour criticise past actions and suggest alternatives speculate about the past write an email giving information give a talk and take questions 115 Language skills Extras Explore 9 Living and working together Nur zu Prüfzwecken – Eigentum des Verlags öbv
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