Self-assessment i i ask about and buy things describe objects talk about possessions write a formal email Explore writing: A formal email Read this email to a taxi firm and tick () the correct reason why Sam is writing. A to order a taxi C to complain about something B to ask for help D to ask about fares Which paragraph of the email: A asks for information? C describes the problem? B gives details of the bag? D gives details of the taxi journey? Choose words from the table or add other words to describe a bag you use. It’s a small medium big black red brown plastic leather cotton backpack shopping bag bag with wheels. straps. a zip. Business training. Imagine the following situation: On your way home from school yesterday you left your sports bag on the train. Write a formal email to the train company. You should: ■■ outline when and where you were travelling ■■ describe the bag and what was in it ■■ suggest how you could get it back Write 100–120 words. 41 From: Samuel Peterson To: info@eurocabs.org Subject: Lost bag Dear Sir/Madam, Yesterday evening, I travelled in one of your taxis, and at the end of my journey, I left a bag in the back of the car. I was travelling from the train station to my home in Woodfield Road at about 7 p.m. Unfortunately, I do not know the number of the taxi, but I think it was a VW, and the driver was a woman. The bag is a small, grey backpack. It is made of canvas with orange zips and straps. It contained some books, an umbrella and some photocopies and notes. My brown wallet was in the backpack too. Could you please tell me if the bag was found and if so, where it can be picked up? Many thanks in advance. I look forward to hearing from you. Yours faithfully, Samuel Peterson If you don’t know the name of the person you are writing to in a formal email, you can use “Dear Sir/Madam” or “To whom it may concern.” However, you should really use the internet to find out their name first, especially if you are applying for a job. Use “Yours faithfully,” to sign off a formal email if you haven’t addressed it to a named person. Otherwise use “Yours sincerely,”. Finish with your full name. “I look forward to” is always followed by the -ing form of the verb – “I look forward to seeing you,” “I look forward to meeting you.” Using short, simple paragraphs will keep your message clear to the recipient. 1 2 3 4 42 43 Writing coach Language skills Extras Explore 6 The story of stuff 81 Nur zu Prüfzwecken – Eigentum des Verlags öbv
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