Listen to Leonardo checking in a week later. Which of these things does he want? ■■ information about tournaments ■■ a sandwich ■■ help with his suitcase Listen again and circle the correct words. 1 Leonardo’s leaving on the 3rd / 13th . 4 His room number is 1406 / 1416 . 2 The receptionist asks for his credit card / passport . 5 The check-out time is 10.00 / 11.00 . 3 Leonardo / The receptionist fills in the registration card. Complete the sentences from Leonardo’s conversations with the words in the boxes. Checking and booking 1 Your website you have internet access. Is it wireless. 2 And is internet access ? Is there an extra for that? 3 Does the hotel have a ? 4 I’d like to a single room for three nights, from the tenth of November. Checking in 5 I have a . My name’s Leonardo Barreiros. 6 What time is ? 7 What’s the time? Match Leonardo’s sentences in 14 with answers A–G. A Yes, and we also have a fitness room. B We’ve got wired and wireless in every room. C It’s from 6.30 to 10 a.m., in the dining room. D Certainly, and what’s your surname, please. E It’s 11 a.m. F Sorry, could you spell your surname, please? G No. It’s included in the room rate. In pairs, take turns to remember the answers to 14. Then look at 15a and try to remember what Leonardo said. Business training. Work alone. Look at the eGames Hotel’s web page on p. 34. Prepare to: 1 book a room on the phone. Decide what kind of room you want, when and for how long. 2 check in. Decide what questions you want to ask, for example, about sports facilities, a map, breakfast time … In pairs, practise booking a room and checking in. Take turns to be the guest and the receptionist. At home, look for a photo / souvenir of a holiday you went on and bring it to the next lesson. Present the item to your classmates. Explain: ■■ what it shows. ■■ why you have chosen it. 13 Listening d2f2ch 12 a b 14 Vocabulary Staying in a hotel check-out says included breakfast charge swimming pool reservation book 15 a b 16 Speaking a b 17 Language skills Extras Explore 3 Getting connected 35 Nur z Prüfzwecken – Eigentum des Verlags öbv
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