Work as a class. Choose a place in the building where you all work or study and make a list of ways in which it could be improved. Think about, for example: ■■ the reception area ■■ a computer room ■■ a classroom ■■ a gym ■■ a meeting or conference room In pairs, choose the best ideas from your list in 30a. Plan an email suggesting improvements on behalf of the class. You attend a bilingual school. As class representative you are going to write to your headteacher to propose some wished-for improvements to your school/classroom/gym hall/…Use your ideas from 30b. In your email, you should: ■■ point out the disadvantages of the present situation ■■ explain the changes you and your classmates would like to make ■■ justify the expense for the school Write around 300 words. 30 a b 31 Self-assessment talk about corporate identity and company culture write a blog post write a comment on a corporate blog identify management styles make your case in a disagreement talk about dealing with conflict negotiate a formal agreement write a formal email Explore listening: Negotiation styles You are going to listen to four different people talking about negotiation styles. First you will have 45 seconds to study the tasks below, then you will hear the recording twice. While listening, complete the sentences (1–8) using a maximum of four words. Write your answers in the spaces provided. The first one (0) has been done for you. After the second listening, you will have 45 seconds to check your answers. 0 When Andrew started working in Guatemala, his colleagues weren’t used to . 1 In the end they realised that careful planning . 2 In Chinese and Eastern companies quite often it is only after the meeting that . 3 In Asia foreign negotiators may have a quite different perception about the same meeting whether it is . 4 English people sometimes experience the negotiation style of German business people as . 5 When addressing members of the negotiating teams, Germans always use . 6 ‘Cutting to the chase’ means getting . 7 The way in which Americans negotiate deals mirrors . 8 For Americans personal relationships in business count for less than . 32 mv9j97 31 planning ahead / filling in forms/questionnaires 96 Language skills Extras Explore 7 Companies Nur zu Prüfzwecken – Eigentum des Verlags öbv
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