Travelling for business Read the following draft for a travel magazine article on business travellers. In some lines there is an unnecessary word. Cross it out. There is an example in the first line. Reading 9 An important target group for the T&T industry is business travellers. Obviously, they have a very different needs from holidaymakers as they travel for their business rather than for pleasure. What is important for them, is above all efficiency and comfort, like flights that are on time or airplane seats that enable them to have a good night’s sleep as often as they are expected to work after arriving. As far as hotel services are concerned, wireless internet and state-of-the-art technical equipment are a must, as are meeting rooms with daylight and overnight laundry services; international business travellers – who often operate on different time zones – not only expect round the clock room service but also the gyms that are open 24/7. There are several reasons why business trips are so important for the tourism industry: for one is the financial aspect, as the daily spending of business travellers with expense accounts – which mean why they can afford high-end hotels, business flights and more expensive restaurants – generally exceeds the budget of ordinary tourists. Moreover – meetings, incentives, conferences and exhibitions, in a short, MICE – often take place outside the tourist season and thus are important gap fillers for hotels, restaurants and cultural institutions as alike. Even though the Covid pandemic stopped up the majority of business travel and proved that online meetings and conferences can be very efficient, the future likely lies with hybrid forms of doing business – both online and in person – depending on the issues at stake. When did you last travel abroad and why? What are the reasons for people travelling? Listen to 50-year-old Peter Forster talking about his business trips. Complete the customer survey below and on the next page using the information from his talk. Listening 10 a b p8k8gk 48 CUSTOMER SURVEY PERSONAL DETAILS 1. Gender: Male Female 2. Nationality: 3. Country of residence: 4. Title / Profession: 5. Form of employment: Self-employed Corporate Government TRIPS 1. Which regions do you visit the most for business? North America Africa South America Middle East Western Europe Asia Eastern Europe Pacific 2. How many international business trips do you take annually? 1–5 6–10 More than 10 3. How many domestic business trips do you take annually? 1–5 6–10 More than 10 4. How many pleasure trips do you take annually? 1 2 3 4 More than 4 Language skills Extras Explore 11 Tourism 139 Nur zu Prüfzwecken – Eigentum des Verlags öbv
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