Work in pairs. Prepare the launch of a new product or service at a trade fair. Think about the following: ■■ name of the product ■■ venue ■■ date and time ■■ the event programme Design a leaflet for your product or service and write invitations to potential customers. 3 a b Dealing with orders Advice of dispatch Look at the diagram and discuss it with a partner. Answer these questions. Which documents do you know? Have you issued any of them before? What do they contain? When goods are sent, they come with a dispatch note. In order to inform the receiver of the pending shipment, a Despatch Advice (DESADV) or Advance Shipping Note (ASN) is issued. Read the information on the next page and answer the questions. 4 a Supplier Order Order confirmation Despatch (or dispatch) advice Goods Receipt confirmation Invoice Buyer b You work for Coffeemakers GmbH. Use the expressions below and invite one of your long-standing English customers to the launch. In your invitation (80–100 words), you should: ■■ include the name of the product ■■ describe details of the programme ■■ state the venue, date and time The following expressions might be useful: b We have the pleasure of informing you that we will have a stand at the upcoming trade fair at the exhibition in … We would like to invite you to our cheese tasting / wine tasting event on … from 2 to 6 pm at / in … We will be launching We will be introducing our latest model. / our new line. our state-of-the-art products. / our improved systems. You will have the opportunity to meet our designer / engineers / marketing director. to try out / taste our new / delicious products. to pick up your free information pack and samples. Our chief engineer will be available to answer questions on all aspects of our appliances. Enclosed please find your complimentary entrance tickets for 2 visitors. If you would like to attend, please return the acceptance slip by 1 April. Please let us know by email if you would like to attend. For directions refer to / see the attached itinerary. 166 B Business communication Nur zu Prüfzwecken – Eigentum des Verlags öbv
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