Mrs de Winter is a writer and freelance journalist who has just moved to Salzburg. As she would like to get to know as much as possible about the city, she calls a provider of guided tours. Listen to the telephone enquiry and complete Markus Müller’s notes. 30 a 8h47dy 78 NOTES Name: Address: Request: Now write the reply to Mrs de Winter’s enquiry. In your letter (around 100 words), you should: ■■ refer to her phone call ■■ mention the enclosed brochure ■■ draw attention to the special offer for individual tours on weekdays ■■ offer free pick up at home if two tours are booked on one day You work for BioBeauty in Schlosshof. Your boss has received the enquiry below and has asked you to write a reply (around 150 words). Use the notes he’s added to the letter. b 31 Paint the Town Green 12 Wimbledon High Street Wimbledon Village LONDON SW19 4HZW www.paintgreen.co.uk BioBeauty Hauptplatz 3 2238 Schlosshof AUSTRIA 6 March 20__ Enquiry Dear Sir/Madam Your company has been recommended to us by Mr Foskett, a business partner of ours. We are a chain of shops selling upmarket body care and hair products. As the demand for organic skin products is increasing in England, we would be interested in importing some of your face creams and shampoos. We are particularly interested in your Summer Dew line and your anti-stress hair shampoo. Please let us have export prices and terms of business as well as a quotation for 100 bottles of the above-mentioned shampoo and 100 units of both the Summer Dew night cream and the Summer Dew day cream. We would appreciate it if you could send some samples. If your products meet our requirements we can assure you of substantial orders. Looking forward to hearing from you. Daisy Bartlett Purchase Manager Geschätzter Stammkunde seit 10 Jahren Kostenvoranschlag für Summer Dew Produkte (daycream 18 Euro pro unit; nightcream 31 Euro pro unit; shampoo 15 Euro pro Flasche) 3% Sonderrabat für Neukunden! aktuellen Katalog beilegen Proben mit gleicher Post schicken! alle Produkte allergiegetestet, aus hochwertigen natürlichen Bestandteilen 157 B Business communication Nur zu Prüfzwecken – Eigentum des Verlags öbv
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