Prime Time 6, Coursebook mit Audio-CD und DVD

Job requirements Complete the text about the work of computer technicians using the words below. There are two extra words you should not use. reliable honest calm encouraged knowledge skills patient experience management IT specialists work in almost every business, large and small, as well as in almost every home. And wherever laptops and PCs are, there are problems with viruses or system crashes. If you want to become an IT specialist, you should meet the following requirements. 1. You need to be with yourself and the people you work with. Diagnosing hardware and soware problems can take a long time. 2. Improve your IT . e internet is changing all the time. Don’t forget that the average lifespan of a computer is about two years. 3. Be . If you have too much work, tell your customers in advance you will be late. 4. Stay . Most people will call you as a last way out. erefore, they will be angry, frustrated or worse. Keep a positive attitude. 5. Be . Customers expect professional and trustworthy technicians. If you can’t solve the problem, tell them the truth. 6. Show your communication . Being able to communicate clearly face-to-face or over the telephone makes sure the customer has con†dence in you and will understand what is going on. 7. One of the most important factors is . e more years you have worked in your job, the better you will probably get. Job descriptions a) In small groups, choose one job and write a short job description. b) Make a poster for your classroom. furniture tester food tester clown horse trainer opera singer test audience for a movie premiere ice sculpture carver cat nanny 4 5 91 Nur zu Prüfzwecken – Eigentu des Verlags öbv