Prime Time 5, Transition, Coursebook mit Audio-CD

When things go wrong IN AN EMERGENCY CALL 999 (OR 112) Fire + Police + Ambulance + Coastguard + Cave/Mountain Rescue + Call 999 (or 112) from a landline or mobile. + Tell the operator which emergency service you need. + The operator will then connect you. + The emergency service will ask for specific information. Listening: We need help! Listen to the phone calls from Bianca and Peter. Then say what situation each of them is in and what information the operator asks them for. Role play: Make an emergency call Choose one of the situations and practise making an emergency call. Take turns to be the emergency operator. • Say which service you need. • Say where you are calling from. • Give important facts. • Be ready to answer questions. • Try to stay calm and speak clearly. You are passing a shoe shop as a man holding a bag comes running out. There are shouts of “Stop the thief!” from inside. You saw the man clearly and can describe him. You are walking through a park with a friend in the early evening. You find a young man lying on the ground. He can’t speak or move. Nobody else is around. You and your friend were driving along the A61. About a mile outside Clay Cross the car skidded and hit a tree. You got out, but your friend is trapped inside. You and your friends are having a picnic near the River Dee west of Chester. A boy has fallen into the river and been carried away by the very fast- flowing water. Listening: At the doctor’s Listen to this conversation between a doctor and a young patient. Look out for phrases which are often used in such a conversation and write them down. Passing on information You and a friend are on holiday in Britain. Your friend tripped and fell over this morning, hitting her head. She said she was OK, but now at lunchtime she doesn’t feel well; she is dizzy and feels sick. You go to the Accident and Emergency Department of the hospital with her. a) While you are waiting to see a doctor, make a note of all the things they might need to know about your friend. Think of: • personal details: name, home address, ID, health insurance • where you are staying, contact phone number • any medication, allergies • what happened • how she has been feeling since • what she has had to eat or drink in the last few hours b) Act out the scene with the doctor who treats your friend. 1 1.8–1.9 2 Useful phrases The police/fire brigade/ambulance service please! • I’m calling from … . • There has been/I’ve just seen an accident. • … don’t/ doesn’t feel well. • There’s a fire/a burglar in/at … . • A man/child/… is hurt/trapped. • It looks really bad/dangerous … . • Sorry, I don’t know/can’t tell you that. P 3 1.10 4 Useful phrases Can you give me your personal details? • What is the problem? • How can I help you? • Where does it hurt? • How long have you had this problem? • Do you feel sick/ dizzy? • Do you take any medication? • Have you got any allergies you know of? • When/ What did you last eat/drink? • Can you explain what happened? • Have you had this problem before? • Has anybody in your family got a similar problem? P 41 Nur zu Prüfzwecken – Eigentum des Verlags öbv