zielsicher Englisch, Handel, Schulbuch

A business letter/email must be formal. You have to be polite and you should use long forms for grammar ( I will instead of I’ll, do not instead of don’t …). Also, use any set phrases you know, … it is expected! Replace the underlined parts with phrases from the box and improve the business letter. Yours sincerely to meet your needs Please inform us about some Thank you very much for your interest. Ms With reference to would like We look forward to hearing from you, soon. We will on 3 rd  March 20.. Dear Miss  Ms  Tailor, Thinking about  With reference to  our telephone conversation two days ago  on 3 rd March 20..  , we want  would like  to send you lots of  some  samples. Let us have  Please inform us about  your special wishes. We’ll  We will  do everything we can to make you happy  meet your needs  . Thanks for taking the trouble to write to us.  Thank you very much for your interest Hope to hear from you, soon. We look forward to hearing from you, soon  . All the best,  Yours sincerely, Paul Winters Sales Department Assistant Mosaic The evolution of communication Try to reformulate your business letter as a tweet in 140 characters! Can you do that without sounding rude or childish? 05 A2–B1 Tip How to say and write dates • In spoken English we use extra words such as “the” and “of” when we say dates. • We write “23 rd March” or “23 March” but we always say “ the 23 rd of March” or “March the 23 rd ”, especially speaking on the phone. Both forms are correct for British and American English. • Note : It is incorrect to write these extra words in a letter or email when you write normal dates. • In written English, there are two ways to write the date: GB + EU: 3 Sep. 20.. or 3 rd Sep. 20.. (day/month/year)  Note: No dot after the number in English. US: Sep. 3, 20.. or Sep. 3rd, 20.. (month/day/year) Note : Always use the short form for the month (first 3 letters) not a number for the month. It stops confusion internationally. ( 9/11 means 9 November in Europe but September 11 in the US) 71 13 Pep-up your writing style! Nur zu Prüfzwecken – Eigentum des Verlags öbv