zielsicher Englisch, Handel, Schulbuch

Read the letter from Hannes to the English supplier. a) Then label the normal parts of the business letter layout with the words from the box. letterhead letter content inside address signature block date salutation complimentary close subject line reference b) Next, find the abbreviations or symbols for the terms in the green boxes. Draw lines. letterhead inside address reference date subject line salutation letter content complimentary close signature block Home and Design Furnishings Schwarzenbachstr. 15, 6370, Kitzbühel, Austria Tel +43 (0) 5356 122579 Email: homeanddesign@aon.at Attn. Ms Anne Scott, Cushions & Covers Ltd., Your ref. CG/as 19–23 Malmsbury Road, Our ref. DD/hg Harrow, HA1 4XT United Kingdom Date 3 rd Apr. 20.. Order No. 03041601 Dear Ms Scott, Thank you for your offer dated 29 th March, to supply us with British design cushion covers. We would be grateful if you could send us the following items: 1. 20 Cat. No. DS44350 Union Jack cushion covers 40x40cms @ £3.50 each 2. 20 Cat. No. SS44300 Union Jack cushion covers 40x40cms @ £3.00 each 3. 40 Cat. No. DS55550 English Rose covers 50x50cms @ £5.50 each 4. 50 Cat. No. DS44400 Home Sweet Home covers 40x40 @ £4.00 each As agreed and stated in your offer, you are willing to offer us a trade discount of 10% on the listed price and a further cash discount of 3% if payment is made in full within 7 days of delivery. Thank you for your help in advance. We look forward to receiving our first order soon. Yours sincerely, Hannes Gruber Mr H. Gruber, Soft Furnishings Dept. 01 A2–B1 postcode (zip code in the US) – always comes last before the country name Used instead of Mrs or Miss. Neutral, always correct form, pronounced “Muzz”. for the attention of catalogue number reference goods at a price per cent department limited company Pep-up your writing style! Hannes’ supervisor wants him to reply to an email offer from a supplier, to order a list of goods for his department. Although he feels flattered, he has a problem. He doesn’t know the right way to set out a business letter or email in English. He knows he must sound polite, but he doesn’t know how … or even if emails use the same standard business phrases as formal letters. Could you help him? What are the basic polite phrases you should use to write emails/letters in English? Can you use the internet? 68 Unit 13 Nur zu Prüfzwecken – Eigentum des Verlags öbv

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