zielsicher Englisch, Handel, Schulbuch

Read this text about what to do in an emergency. With a partner, discuss what is different in Austria. What should you do no matter where an emergency happens? What to do in an emergency when you are far from home: • Act quickly and stay calm. Make sure that you are safe before you try to help anyone. If not, get to a place where you can safely call an emergency hotline for help. • Take note of your surroundings. Where are you? What happened? Who needs help? Tell the operator of the emergency hotline as much as you can about the situation. • Get injured people away from a dangerous area. If you know first aid, help anyone that you can. If you don’t, just try to make them comfortable until professional help comes. • In the US, dial 911 to be connected to local “first responders”: emergency medical care, fire fighters, and police. An ambulance can bring the patient to the nearest Emergency Room (ER). Less serious conditions can also be treated at the closest Walk-in Clinic, at a pharmacy or an Urgent Care Center . • In the UK, dial 999 for an ambulance. The patient will be taken to the Accident and Emergency Department of a hospital (A&E) or to a Minor Injuries Unit (MIU). Some UK hospitals also have Walk-in Centres , where doctors (GPs) can treat minor injuries and illnesses and write prescriptions. What happens to Johannes? Listen to these conversations. a) Complete the table. What happens? Who helps Johannes? How? 1. Johannes is not feeling  well  . Hannah, the hostel receptionist by calling  a taxi  . 2. Johannes is in  a taxi  . the taxi driver drives Johannes to the hospital 3. Johannes is at  the clinic  . the clinic receptionist She helps him with paperwork. b) Listen to situation 3 again. 1. Who is going to pay for Johannes’ treatment? his regular Austrian insurance his credit card company his travel health insurance 2. What is the procedure in an American walkin clinic? (More than one answer is correct.) He has to fill out a lot of paperwork about his symptoms before the treatment. The receptionist wants to know about his insurance. He just walks in and shows his Austrian health insurance card. He doesn’t have to pay for the treatment there. It’s free for everyone. He will have to pay for the treatment and his travel health insurance will reimburse him. 02 A2–B1 Word bank 01 emergency Notfall surroundings Umgebung ambulance Krankenwagen emergency room Notaufnahme walk-in clinic Ambulanz GP (general practitioner) Allgemein­ mediziner injury Verletzung prescription Rezept, Verschreibung 02 receptionist Rezeptionist/in contagious ansteckend pricey teuer tissues Taschentücher barf bag „Speibsackerl“ seatbelt Sicherheitsgurt medical treatment Medizinische Behandlung symptoms Symptome billing information Rechnungsdaten travel health insurance Reisekranken­ versicherung cover abdecken coverage Deckung confirmation Bestätigung charge it to your credit card Kreditkarte belasten reimburse zurückerstatten 03 A2–B1 listening c6d559 ✗ ✗ ✗ ✗ 139 Getting help  25 Nur zu Prüfzwecken – Eigentum des Verla s öbv