zielsicher Englisch, Bautechnik, Schulbuch

Listen as Anna and Johannes are checking in and out of their hotel. The apprentices have arrived at their new hotel. A friendly member of the hotel staff is asking them several questions. Can you find these in the list below? Number the questions in the order they were asked. If a question was never asked, cross it out! Checking in Questions: Checking out Would you mind if I took a look at everyone’s passport …? May I have your reservation code? How would you like to pay? Cash or credit card? May I see your flight tickets? Would you like a porter to help you with your luggage? Would you like to arrange for a wakeup call? May I have your keys, please? Would you like to fill out a survey? Did you enjoy your stay? Hotel problems and complaining While waiting in the lobby, Anna and Johannes listen to some hotel guests complaining. Tick the problems mentioned. Who’s complaining? Why? 1: Melanie Hoffer in room 432 a) The toilet is clogged. b) The shower drain is blocked. 2: Tim Benson in room 433 a) The room is hot. b) The refrigerator is broken. 3: Linda Heath in room 430 a) Water is dripping from the ceiling. b) A light won’t turn on. 4: George Miller in room 431 a) The room is very loud. b) The bathroom is filthy! Mosaic Anna wants to change €100. Find out more about the currency and exchange rate in Abu Dhabi. currency:  UAE Dirham (AED) individual  (date): €100 =  individual according to current exchange rate 08 A2–B1 listening n4kn6g 2 ✗ ✗ ✗ 1 ✗ ✗ ✗ 4 ✗ 3 ✗ ✗ 1 ✗ 3 ✗ 2 09 A2–B1 listening ii68rk Word bank 08 hotel staff Hotelpersonal room assignment Zimmerbelegung wake-up call Weckruf porter Gepäckträger survey Umfrage bill Rechnung 09 complain sich beschweren clogged verstopft shower drain Duschablauf blocked verstopft attendant hier: Angestellter adjust anpassen air-conditioning Klimaanlage remote-control Fernbedienung drip tropfen burned-out ausgebrannt light bulb Glühbirne filthy schmutzig ✗ ✗ ✗ ✗ ✗ ✗ 97 22 Planning a trip abroad Nur zu Prüfzwecken – Eigentum des Verlags öbv