zielsicher Englisch, Bautechnik, Schulbuch

The next time, an English-speaking supplier is calling, Simon now knows what to say. Since that first call, he has checked his English book for tips and he is now well prepared. Listen to the conversation, then decide whether these statements are true or false. true false 1. Simon starts the conversation with saying his company’s name. 2. “How can I help you?” is the best way to ask a person what he or she wants. 3. The delivery address and the warehouse address are the same. 4. “Pardon?” is a polite way to say that you didn’t understand something. 5. The caller finds Austrian addresses difficult to write down. 6. The caller has no problem with the German “Ö” 7. The goods will arrive next month. 01 A2–B1 listening qc33f7 Word bank supplier Lieferant post-code Postleitzahl warehouse Lager(halle) go ahead hier: Fangen Sie an … difficult schwierig spell buchstabieren Pardon? Wie bitte? repeat wiederholen crackly knisterndes Geräusch umlaut Umlaut expect erwarten goods Waren Tip Spelling in English on the telephone • Always use the word “for” when spelling. It’s clearer! • Use any English words: famous cities, countries, colours, the British Royals … Spelling and saying numbers • English speakers usually spell in groups of 3 letters at a time, like in the conver­ sation above. • They do the same for numbers, too. • They never say numbers above 9 but sometimes say double 4 for 44 in British English, for example. ✗ ✗ ✗ ✗ ✗ ✗ ✗ Telephone talk Simon is working late at a small construction company. He is just about to go home when the telephone rings. No one else is there, so he answers it. An English supplier is calling and Simon has never talked on the phone in English, before. He can hardly understand anything because the person is talking too fast … Has this ever happened to you? What would you do in Simon’s place? What would you say to the person calling? Spelling alphabet Deutsche Aussprache A for apple A (eh) B for blue/boy B (bi) C for Charles C (si) D for Diana D (di) E for Edward E (ie) F for Freddy F (eff) G for Germany G (tschi) H for Harry H (eytsch) I for India I (ei) J for John J (tsche) K for Kenya K (keh) L for London L (ell) M for mother M (emm) N for Norway N (enn) O for orange O (oh) P for Peter P (pi) Q for queen Q (kju) R for Robert R (ar) S for sugar S (ess) T for tree T (ti) U for umbrella U (you) V for Vienna V (fi) W for William W(dablyu) X for Xmas X (ex) Y for yellow Y (wei) Z for zoo Z (zed/zi=US) 54 Unit 12 Nur zu Prüfzwecken – Eigentum des Verlags öbv