zielsicher Englisch, Metalltechnik, Schulbuch

There are set business correspondence phrases that go with each function of letter/email writing. Can you match them up correctly? Discuss with your partner. Then rewrite them under the following headings in English and German in your portfolio. A = Enquiries B = Ordering C = Writing an offer D = Delivery and payment 1. A We can see from your catalogue that … 2. B Thank you very much for your offer of … 3. C Thank you for your enquiry of … 4. D We also accept payment in advance/in instalments/in cash. 5. B We would like to place the following order … 6. D We will dispatch the goods by air freight/road/air mail/train/ship. 7. A Please send us your latest catalogue and price list. 8. B We agree to /We accept your terms and conditions of business. 9. C We are willing to offer you a discount of … % off the total price of this order. 10. A Please also inform us about any discounts you offer. 11. C We are pleased to send you the following offer. 12. A Please let us know about your terms of delivery and payment. 13. A (+C) We look forward to hearing from you, soon. 14. C We would be pleased to receive your order. Now write your own business letter. Choose a product your company would like to order from a British supplier. Two weeks after a trade fair your company receives the following email from an upset customer: Your boss asks you to answer it. Brainstorm possible phrases with a partner and write an answer. Send an offer with the main products of your company. Use the opportunity to present your company! Don’t forget an appropriate salutation and a polite ending! 09 A2–B1 Word bank on receipt of goods bei Erhalt der Ware on receipt of invoice bei Erhalt der Rechnung payment in advance Zahlung im Voraus in instalments in Raten range of products Sortiment dispatch verschicken after receipt of order nach Auftrags­ eingang air freight Luftfracht airmail Luftpost terms and conditions of business Geschäftsbedingungen terms of delivery Lieferbedienungen terms of payment Zahlungsbedingungen settlement within … Begleichen der Rechnung innerhalb … 10 A2–B1 11 A2–B1 Dear Mr Mayer, We visited your stand at the recent trade fair. You promised to send an offer. Please let us know, if you have any further questions and if you are still interested in the job. Best regards, Sandra and Peter Miller Subject: Enquiry 148 Unit 28 Interaction Nur zu Prüfzwecken – Eigentum des Verlags öbv

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