zielsicher Englisch, Allgemeine Ausgabe, Schulbuch

Name 4 written communications, which are important when dealing with customers. 1. enquiry 3. order 2. offer 4. invoice Choose the right answer: Which phrases would you write in a business letter … 1. … if the estimated prices could change in the near future: These prices are subject to confirmation. Maybe we have to change these prices. 2. … if you expect the customer to have additional wishes: If you have more wishes, prices will totally change. Additional services are charged at cost, extra to our estimate. Translate the phrases often used in business communication. Danke für Ihr Interesse an unserem Unternehmen. Thank you for your interest in our company. Wir legen unser Angebot, das gemäß Ihren Vorgaben erstellt wurde, bei. We enclose our offer according to your specifications. Zögern Sie nicht uns zu kontaktieren, sollten Sie Fragen haben. Don’t hesitate to contact us if you have any questions. Wir freuen uns bald von Ihnen zu hören. We are looking forward to hearing from you soon. Könnten Sie uns bitte Ihren neuesten Katalog mit Preisliste übersenden? Could you send us your latest catalogue and pricelist, please? Write a short email inviting customers to your show room. individual answer; Example: Dear Ms and Mr XY, Thank you for your enquiry and your interest in our company. We would like to invite you to our show room and would be pleased to show you our products and services. Please tell us when you would like to come. We are looking forward to hearing from you soon. Yours sincerely, YX 13 A2 14 A2 ✗ ✗ 15 A2 16 A2–B1 What I can now do: ●● I can name examples of written communication with a customer.  ➤ 13 Ich kann Beispiele für schriftliche Kommunikation mit einem Kunden/einer Kundin nennen. ●● I can select the right phrases for business situations.  ➤ 14 Ich kann richtige Phrasen für geschäftliche Situationen auswählen. ●● I can translate phrases often used in business letters.  ➤ 15 Ich kann Phrasen, die oft in Geschäftsbriefen verwendet werden übersetzen. ●● I can write short business emails.  ➤ 16 Ich kann kurze geschäftliche Emails schreiben. 16 Pep-up your writing style! Check yourself 79 Nur zu Prüfzwecken – Eigentum des V rlags öbv