38 a giving reasons for writing b stating a complaint a would like b to assist c beneficial d to receive e superior f position g entire h to cancel i numerous j to require k disappointing/-ed l to contact m pleased n acceptable c introducing a request d applying for a position e asking for information f ending the email Match the phrases to use in formal emails (1–6) to the parts of an email (a–f). 6 Language in formal emails Could you possibly give me some information on …? First of all, I would like to know … My final question is … If possible, I also need to know … I (also) have a question about … 1 I am writing to express my dissatisfaction about … I am afraid I have to draw your attention to … Unfortunately, … was not really what I expected. I am afraid I was not (completely/fully) satisfied with … I find it disappointing that … You do not seem to realise that … I am quite surprised that an organisation like yours … 2 I think I am well suited to … My personal experience of … started when … I am experienced in … In addition to my academic studies, … When I was working at …, … Whilst doing volunteer work at …, I became highly competent in … Although I have no previous experience in …, … My strengths are … 3 I am writing with reference to … I am writing to you in connection with/with regard to/concerning … I am writing to complain about … I am writing to ask for further/additional information on/regarding … I am writing in response to … I would like to express my interest in … I would like to apply for the post/position of … I am writing (in order) to inquire/confirm/inform you … As promised/As we discussed, I am writing to send you … 4 I am very interested in … Would you mind sending me …? I was wondering if you could/whether it would be possible (for you) … I would be grateful if you could … I would really appreciate some help with … Would you be so kind as to …? 5 (In the meantime,) If you need more information, … I am looking forward to hearing from you. If you require any further information about …, If you have any more questions about …, feel free to contact me … I would welcome the opportunity to discuss further details … Please, do not hesitate to get in touch … I hope this answers all your questions … 6 1 to need 2 boss 3 whole 4 sad 5 to call off 6 to call 7 to want 8 happy 9 to get 10 okay 11 good for 12 to help 13 a lot of 14 job Writing Match the informal expressions (1–14) to their more formal equivalents (a–n). 7 Nur zu Prüfzwecken – Eigentum des Verlags öbv
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