way2go! 5, Band für Lehrerinnen und Lehrer

63 transcripts Coursebook (audio + video) Interviewer: And is it true that candidates are given tests where they have to manipulate people to do things that they wouldn’t otherwise do? Man: It’s quite true that candidates have been told to go into a pub, befriend somebody in the pub and, within an hour, to be able to get a copy of their passport. So you’ve got to have great skills of persuasion in order to be able to accomplish that – what kind of story, tall story, you’re going to tell, how are you going to masquerade to achieve that particular task. Coursebook, Unit 11, exercise 12 ( À 26) Announcer: Listen to Mr Grey giving a talk about what’s important when applying for a summer job. Mr Grey: Hello folks, my name is Graham Grey and I own and run the copy shops ‘Coffeecopy’ that you have probably seen all over town. You may have noticed they are copy shops with cafés, so you can have a cup of coffee while you’re waiting. Your teacher, Ms Anderson, is my neighbour and she asked me to come and talk to you about summer jobs and what we businesspeople expect from you, and also, if you’re serious about applying for one, how to succeed in the job interview. Now, I thought I’d divide my talk into two parts. First, what you can expect from a summer job, and second, how you can prepare for the interview. So, if you have any questions, just wave your hand in the air, and if you’re lucky, I might notice you and ask you to ask you your question, OK? Class: OK, yeah, all right … Mr Grey: OK, so what can you expect from a summer job? Well, obviously, you’re all very young, so we can’t use you to replace our experienced employees when they go off on holiday, but we do need you to fill in with all sorts of jobs that you can do at your age and with your experience. For example, if I employed one of you in a copy shop, I’d simply expect you to look around and see what you can do, anything from approaching a new customer and asking what they need to clearing tables at the café, stacking the dishwasher and tidying up in the evening. Obviously, we wouldn’t expect you to do the complicated servicing of the machines or difficult copying jobs, but we would expect you to be able to run a standard order by yourself. You’d get some basic training on how to operate the machines, and after that, it’s up to you to remember how to do this, and to watch other, more experienced operators doing the job, and learn from them. Now, don’t feel daunted by that. Basically, in any summer job – and believe me, I know what I’m talking about, as I know quite a lot of local businesses – you’ll need to learn some very simple routines, and then we’ll expect you to keep your eyes open and be ready to learn as you go along. Also, in the kind of jobs I offer, which are in the service industry, you’ll always be working with people, and so you need to have good people skills, being able to listen and remember what they tell you – like taking orders in the café – but also being ready to do what they tell you if they are more experienced – and basically, everybody will be more experienced than you. And that applies throughout all industries, whether it’s in retail, Solomon: In place of a ground, Hong Kong has a dense three-dimensional pedestrian connectivity. It’s a network. V/O: Escalators, lifts and raised walkways weave through the forest of high-rise buildings. Solomon: You can walk through shopping malls to hotel lobbies, corporate towers, to public parks, several kilometres without ever stepping onto what you could legitimately call a ground. V/O: It may be unusual but it doesn’t stop more and more people from moving here. … Every year the demand for living space in Hong Kong increases. Ap Lei Chau is one of the densest residential areas in the city. … Yin Yin Tong’s family lives over seventy metres up. Her children only know a life in the sky. Yin Yin Tong: OK, so we have like two estates here. This is called Yu Ong Court, the shops, the retail space, the GP, post office and then down below we have two schools where the children go to, and a playground just below us. V/O: Vertical living requires some discipline. Coursebook, Unit 11, exercises 6a and 7 ( À 25) Announcer: Listen to an FM4 interview about the British Secret Intelligence Service. Man: I remember the chief of the Secret Intelligence Service telling me that 007 was his best recruiting sergeant. More than half the world’s population has seen a Bond movie, and therefore when you’re recruiting an agent, reputation is very important. And I’m afraid, that half the world’s population, when you try and approach them to recruit for the Secret Intelligence Service, they immediately associate being a source for British SIS as a tux, black tie, tall, slim, good-looking man who’s got an uncanny ability to persuade girls to drop out of their frocks. Interviewer: You must have met a few spies in your time. Are they of a certain type? Man: Well, I think that I would try and distinguish between agents and officers. So the officers are the staff, the case officers, who have great interpersonal skills. And don’t forget that they are trying to persuade people to do things that they wouldn’t otherwise do. So they would go against their background, their education, they may be betraying their race, their nationality, their country, their friends. So, what you’re trying to do is to persuade somebody to do something that they wouldn’t otherwise do, and you’ve got to gain their trust, you’ve got to persuade them that you’ll always be there, you can exfiltrate them or their family or their girlfriend or whoever it is, in the event of trouble and you will support them for the rest of their lives. The agent, on the other hand, is somebody who is willing to betray that kind of information. And it may well be that they are quite narcissistic, self-centred, somewhat egotistical, they may have money demands, they may have talents that they feel that haven’t received the proper recognition. There are certain personality traits, both for the case officer, who may be slightly manipulative and sociopathic, to the case officer’s agent, that he or she has just recruited, who may be very narcissistic indeed. Nur zu Prüfzwecken – Eigentum des Verlags öbv