way2go! 6, Schulbuch

176 WRITING COACH Writing coach Formal email You write formal emails to give or ask for information, respond to a request, apologise, complain, make suggestions, or apply for a job. The recipient is usually someone that you do not know so well or do not know at all. Your email should be polite and to the point. Use set phrases if appropriate and avoid colloquial language and contractions.  See also p. 40. Sample task You are disappointed by a weekend trip to London as the trip did not meet your expectations. You have made some notes and decided to write an email of complaint to the travel agency. In your email you should:  explain why you chose Easy & Excellent  describe what went wrong  suggest what Easy & Excellent should do Write around 250 words. These are the main points to remember when writing a formal email:  Start with: From: your name and email address To: the person you are writing to Subject: what the email is about  Address the person you are writing to in a formal way and sign off at the end.  Give your reason for writing in the introduction.  Start a new paragraph for each content point (bullet point).  Let the recipient know if you want to stay in contact before signing off. to Stansted, not Heathrow arrived at hotel 2 a.m. English?!? 15 minutes to underground station www.easy-excellent.com  Easy flights from many European cities  Excellent hotels  Excellent English breakfast  Easy connections to the centre of London Nur zu Prüfzwecken – Eigentum des Verlags öbv