English Unlimited HAK/HUM 4/5, Schulbuch mit Audio-CD und CD-ROM (mit Handelskorrespondenz)

15 Immigration and diversity 01 LANGUAGE SKILLS EXPLORE EXTRAS Which of the highlighted expressions in the postings have a similar meaning to a–f? a alone, not part of a group? d extremely embarrassed? b very pleased? e very interested? c very confused? f extremely shocked and upset? Now match more words with the meanings in 20a. 1 fascinated 3 humiliated 5 mystified 2 horrified 4 isolated 6 thrilled Think of an incident from your life when there was a cross-cultural misunderstanding, for example when you were:   on holiday   with family or friends   eating out   shopping abroad   in a relationship   … Think about how to:   describe what happened.   speculate about why it happened.   describe your feelings. Listen to each other’s stories. Do you agree with each other’s speculations? Can you suggest any other explanations? Contribute a posting to the website ‘Cross-cultural misunderstandings’. Write 120–150 words. LANGUAGE FOCUS 20 a Describing strong feelings b a SPEAKING 21 b WRITING 22 What is ‘culture’? What factors play a significant part in creating culture? Would you agree that the above pictures illustrate different aspects of culture? If yes, which ones? What is ‘cultural awareness’ and why is it especially important for businesspeople? Talk together and try to find at least three reasons. Listen to the interview with Dave Allen, managing director of Culture and Business Ltd, a company offering training in intercultural and diversity management. 1 How does Dave Allen explain cultural awareness? 4 How will companies profit from 2 Why is it so important for businesspeople? diversity-in-the-workplace training? 3 What do people learn in Dave Allen’s courses? a LISTENING 23 b 24 TCD  1/03 Cultural awareness Nur zu Prüfzwecken – Eigentum des Verlags öbv