Red Line 3, Coursebook

70 seventy 4 Check-in Language Talkwise Text Wordwise Check-out p 3 Your turn: At the airport Be polite! c 1 Listening: On the flight One of you is a tourist, the other one works at the airport. Make dialogues for the situations in exercise 2 and practise them with a partner. 2 Situations You are waiting for your luggage at Heathrow Airport. What can you say in these situations? Look at the useful phrases for help. Excuse me. Could you …? – Yes, of course. Sorry, but could I …, please? – Yes, of course you can! Sorry to bother you, but … – That’s no problem. Could you help me, please? – I’ll try. What’s the problem? Would you like …? – Yes, please. /No, thank you. USEFUL PHRASES Example: You can’t see any trolleys. ➝ “Excuse me, could you tell me where the trolleys are, please?” 1. You can’t find the toilets. 2. A man has taken your suitcase (his suitcase looks the same). You want him to check the name on it. 3. A woman asks you for help with her heavy luggage. 4. A girl has put her bag on the seat next to her. You would like to sit there. 5. A boy has just dropped his mobile. a) Listen to what the people say. Which person is not very polite? b) Read the useful phrases and listen again. Which question don’t you hear? Some people are on a flight to London. A trolley? That’s no problem. They’re just down there, on the right. ➝ WB 47, 1 ➝ WB 47, 2 You should always try to be polite when you speak to people you don’t know. If you need some information, ask like this: “Could you tell me where the shops are, please?”  (That is much more polite than: “Where are the shops?”  ) And of course, you shouldn’t forget to use phrases like ‘please’ and ‘thank you’ where you need them. SPEAKING SKI LLS Nur zu Prüfzwecken – Eigentum des Verlags öbv